Folks, the Christmas postal craziness is in full swing, I am getting many reports that packages are slow. Please be aware that our normal shipping times will NOT apply, all orders may well be subject to delays at this time. Undoubtedly the weather has a lot to answer for, but the volume of mail passing through Post Offices all over must be staggering right now and so realistically, you must assume that orders will be delayed.
Our standard shipping does NOT include tracking, and so I do very much regret that I am unable to pinpoint where your package might be. I too am waiting on packages, and I do understand the frustration, but unfortunately, once the package leaves me, there is absolutely nothing I can do to hurry it along. I am sorry.
Specific delays seem to abound in North America where a high percentage of folks are still waiting on orders that shipped out in the last week of November.
Here is a link (thank you luvfellyb, on our forum) that shows some of the affected areas in North America.
The Netherlands too, seems to be badly affected by Postal Strikes.
After Christmas I will be re-evaluating the postal services that we offer. At present we do not offer tracked shipping as standard, simply because it is so expensive that no-one who has requested the pricing has wanted to go ahead and use it.
The recent delays are leading to dissatisfaction on the part of our customers and ourselves as folks orders are delayed, and we are powerless to do anything about it.
Frankly, I believe that the present problem is a delay which will clear eventually. These are delays which are beyond my control. I do my utmost to ship orders as fast as I can, and after that I am at the mercy of the Post Office. It pains me that folks are still waiting, but realistically, there is nothing I can do to alleviate the situation.
My apologies to everyone affected.